Shipping & Returns

Processing Time

Each order is carefully prepared and dispatched within 1–2 business days, ensuring it meets our quality standards before it reaches you.

Delivery Time

Orders typically arrive within 2–7 business days, depending on your location.

• Islamabad & Rawalpindi: 2–3 business days
• Other cities: 4–7 business days
• Outside Pakistan: 7–12 business days

Shipping Charges

• Free shipping on orders above Rs. 5,000
• A flat Rs. 250 delivery fee applies to all other orders

Order Tracking

Once your order is dispatched, you’ll receive a tracking link via SMS from our delivery partner, allowing you to follow your order every step of the way.

Delays

While we strive for timely delivery, occasional delays may occur due to external factors beyond our control.

Please ensure all shipping details are accurate at checkout, as we’re unable to redirect orders once dispatched.

Final Sale Policy

At Henna by MK, each product is thoughtfully designed for a flawless experience. Due to the nature of our products, all purchases are considered final sale.

We do not offer returns, exchanges, or refunds once an order has been shipped.

Incorrect Order

In the rare event that you receive an incorrect item, please contact us within 48 hours of delivery with clear photos. Our team will review your request and ensure it is resolved promptly.

Order Accuracy

We kindly ask that you review your order details carefully before completing your purchase, as modifications or cancellations cannot be guaranteed once the order is confirmed.